State Farm® Insurance Agent Lee Lofton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angelica Jimenez
July 11, 2026
"Ms Meredith is so sweet. She answered all my questions very professional and didn't sound like a robot reading a script. She sounded like she really loved her job and helping people."
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Donald Smith
July 9, 2026
"Good representation"
"Thank you so much for the 5-star review of State Farm Agent Lee Lofton’s Team! We deeply appreciate your kind words here in Sevierville . "
Andrew Godfrey
July 9, 2026
"Great office and representation of State Farm!"
"Andrew, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Jane Lowe
March 12, 2026
"Lee Lofton’s Agency is definitely a 5 star agency! They are very professional, courteous and timely! I highly recommend them!"
"Thank you so much for the 5-stars, Jane! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Jack Dukes
December 31, 2025
"They were quick to get me insurance cheaper than the other company I was with very friendly I would definitely recommend this state farm thank you all I will be dealing with you all from here on out"
"Thank you jack! We are so glad we could help! "
Tony Stark
December 30, 2025
"State Farm is definitely the best! Went to a competitor for a few months might’ve been slightly cheaper but horrible customer service. Rejoin Lee Loften at State Farm they are the best of the best!"
"Thank you very much Tony - we appreciate you. "
Foxx Palfalvi
July 16, 2025
"I am constantly switching cars and being a pain but these people are TOO NICE and helpful"
"Thank you David! We appreciate you ! And thanks so much for your continued business and kind words! "
Sandy Mae
June 10, 2025
"Kaitlin Higdon is outstanding, she was very knowledgeable, responded quickly, went above and beyond to customize my policy for my needs. Highly recommend!"
"Thank you for the kind words sandy! Kaitlin does a great job and so glad she could meet your needs! "
karen orange
June 3, 2025
"Lee Lofton's office is the best! Highly professional. We have been using their services since 2007 and would not go anywhere else."
"Thank you Karen as you guys were my official first customers 18 years ago. Thank you so much for your business and trusting us over these years! "
Vince Palmieri
May 31, 2025
"Danielle and the lofton team has been terrific..they handled both my recent purchases with professionalism and ease. In addition to being the most competitive from a price standpoint. Great go to organization!!"
"Thank you Vince! So nice to hear and Danielle has been great for our customers for years! So nice to hear and thanks for your business! "
Ashely Scott
May 30, 2025
"We just moved to the area and we are so glad we found Lee Loftons State Farm office. Danielle is so sweet and has been so helpful to all of our needs. She made the transition for us smooth and easy! Thank you Danielle!"
"Thank you Kelly! We are glad to have you and that you trust us with your business. Danielle is awesome and so glad you mentioned her!"
Joe Ramby
May 30, 2025
"Very Knowledgeable, Professional and helpful with all our insurance needs. Highly recommend Lee Lofton State Farm Agency."
"Thank you Joe! We have enjoyed having you for a long time! "
Julie O'Meara
May 30, 2025
"Kaitlin Higdon is always very professional and so helpful when needed. I would highly recommend her for all your State Farm needs."
"Thank you Julie! We love Kaitlin and she does a great job! Thank you so much for your business "
catherine vess
May 30, 2025
"Katy is very helpful and very friendly!"
"Thank you Catherine! Katy does a great job!"
Sierra Bryan
May 30, 2025
"All the staff and Lee are great, but Kaitlin is my go to. Kaitlin (Katy) is always one phone call or email away and makes insurance easy. She is willing to help with any issue from billing to writing new business."
"Thank you sierra! We appreciate you and so glad Kaitlin is taking good care of you! "
L Li
May 22, 2025
"Very professional! Kathryn replied promptly and very patient. Great service."
"thank you Li- we really appreciate it and so glad that Kathryn took good care of you! "
Curtis
February 21, 2025
"Extremely Satisfied with the customer service! Had wind damage to my RV and they handled the claim very quickly! Thank you!"
"That’s great to hear Curtis! Thank you so much for the kind words!"
Brian Chevalier
December 23, 2024
"Easy quick add-on for my truck insurance"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Najeba Ocoffey
December 4, 2024
"I being with State Farm over 6 years they great company I almost feel they my family"
"We appreciate your review! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
karim baddou
October 23, 2024
"Kaitlin Higton was great with me , thank you for all you do have a nice day !"
"Karim thank you so much- Kaitlin does a great job!"
Sam Ryan
September 20, 2024
"Kathryn has been amazing to deal with! My wife and I love this State Farm Team."
"Thanks Sam and so nice to hear you are pleased with us. Kathryn does a great job and thank you for taking the time to review us! "
JJ Peck
September 12, 2024
"Lee Lefton and his Staff are phenomenal, they are always going above and beyond to help us with all of our insurance questions and needs. We have done so much stuff with them over the past years and we will continue to use them and recommend them!"
"Thank you for those kind words! It means a lot to know we are meeting your expectations in taking care of your business! We really appreciate you!"
Jeramiah Peck
September 12, 2024
"We have done a ton of business with them over the last 5 years, amazing staff and always super friendly. Danielle and Kaitlin are rockstars! They truly go above and beyond."
"Thank you so much jeramiah as we always have enjoyed serving you and appreciate your business. I think those two do a fantastic job too! "
Carla Carroll
July 15, 2024
"We have both cars and our home through State Farm. Kaitlin Is wonderful. Anytime I have a question, she is great and helps us out."
"I agree, Kaitlin does a super job and thank you so much Carla for the kind words! We appreciate your business and trust in us!"
Johnathane Galyon
May 16, 2024
"Kaitlyn is the best one to work with at State Farm. She goes above and beyond."
"Thank you so much! She does a great job I agree! We appreciate you!"