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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vince Palmieri

Vince Palmieri

May 31, 2025

5  out of  5
rating by Vince Palmieri
"Danielle and the lofton team has been terrific..they handled both my recent purchases with professionalism and ease. In addition to being the most competitive from a price standpoint. Great go to organization!!"
We responded:
"Thank you Vince! So nice to hear and Danielle has been great for our customers for years! So nice to hear and thanks for your business! "
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kelly gray

May 30, 2025

5  out of  5
rating by kelly gray
"We just moved to the area and we are so glad we found Lee Loftons State Farm office. Danielle is so sweet and has been so helpful to all of our needs. She made the transition for us smooth and easy! Thank you Danielle!"
We responded:
"Thank you Kelly! We are glad to have you and that you trust us with your business. Danielle is awesome and so glad you mentioned her!"
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Joe Ramby

May 30, 2025

5  out of  5
rating by Joe Ramby
"Very Knowledgeable, Professional and helpful with all our insurance needs. Highly recommend Lee Lofton State Farm Agency."
We responded:
"Thank you Joe! We have enjoyed having you for a long time! "
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Julie O'Meara

May 30, 2025

5  out of  5
rating by Julie O'Meara
"Kaitlin Higdon is always very professional and so helpful when needed. I would highly recommend her for all your State Farm needs."
We responded:
"Thank you Julie! We love Kaitlin and she does a great job! Thank you so much for your business "
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catherine vess

May 30, 2025

5  out of  5
rating by catherine vess
"Katy is very helpful and very friendly!"
We responded:
"Thank you Catherine! Katy does a great job!"
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Sierra Bryan

May 30, 2025

5  out of  5
rating by Sierra Bryan
"All the staff and Lee are great, but Kaitlin is my go to. Kaitlin (Katy) is always one phone call or email away and makes insurance easy. She is willing to help with any issue from billing to writing new business."
We responded:
"Thank you sierra! We appreciate you and so glad Kaitlin is taking good care of you! "
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L Li

May 22, 2025

5  out of  5
rating by L Li
"Very professional! Kathryn replied promptly and very patient. Great service."
We responded:
"thank you Li- we really appreciate it and so glad that Kathryn took good care of you! "
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Curtis

February 21, 2025

5  out of  5
rating by Curtis
"Extremely Satisfied with the customer service! Had wind damage to my RV and they handled the claim very quickly! Thank you!"
We responded:
"That’s great to hear Curtis! Thank you so much for the kind words!"
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Brian Chevalier

December 23, 2024

5  out of  5
rating by Brian Chevalier
"Easy quick add-on for my truck insurance"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lynn Orfali

December 4, 2024

5  out of  5
rating by Lynn Orfali
"I being with State Farm over 6 years they great company I almost feel they my family"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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karim baddou

October 23, 2024

5  out of  5
rating by karim baddou
"Kaitlin Higton was great with me , thank you for all you do have a nice day !"
We responded:
"Karim thank you so much- Kaitlin does a great job!"
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Sam Ryan

September 20, 2024

5  out of  5
rating by Sam Ryan
"Kathryn has been amazing to deal with! My wife and I love this State Farm Team."
We responded:
"Thanks Sam and so nice to hear you are pleased with us. Kathryn does a great job and thank you for taking the time to review us! "
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JJ Peck

September 12, 2024

5  out of  5
rating by JJ Peck
"Lee Lefton and his Staff are phenomenal, they are always going above and beyond to help us with all of our insurance questions and needs. We have done so much stuff with them over the past years and we will continue to use them and recommend them!"
We responded:
"Thank you for those kind words! It means a lot to know we are meeting your expectations in taking care of your business! We really appreciate you!"
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Jeramiah Peck

September 12, 2024

5  out of  5
rating by Jeramiah Peck
"We have done a ton of business with them over the last 5 years, amazing staff and always super friendly. Danielle and Kaitlin are rockstars! They truly go above and beyond."
We responded:
"Thank you so much jeramiah as we always have enjoyed serving you and appreciate your business. I think those two do a fantastic job too! "
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Carla Carroll

July 15, 2024

5  out of  5
rating by Carla Carroll
"We have both cars and our home through State Farm. Kaitlin Is wonderful. Anytime I have a question, she is great and helps us out."
We responded:
"I agree, Kaitlin does a super job and thank you so much Carla for the kind words! We appreciate your business and trust in us!"
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Johnathane Galyon

May 16, 2024

5  out of  5
rating by Johnathane Galyon
"Kaitlyn is the best one to work with at State Farm. She goes above and beyond."
We responded:
"Thank you so much! She does a great job I agree! We appreciate you!"
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Chelcey Flenniken

May 16, 2024

5  out of  5
rating by Chelcey Flenniken
"Kaitlin Higdon is awesome calls me when shes sees something going on and Always helps me out."
We responded:
"Thank you chelcey, Kaitlin does a great job taking care of our customers. Great to hear and thank you! "
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Margaret Ogle

May 14, 2024

5  out of  5
rating by Margaret Ogle
"Great office and company as well as employees!"
We responded:
"Very nice to hear and thank you so much Margaret! "
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Fred Hendrickson

May 2, 2024

5  out of  5
rating by Fred Hendrickson
"Have with Lee many years for everything from car and home insurance to running an IRA you can't go wrong with Lee."
We responded:
"Hey we love having you Fred and thanks for the kind words! "
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Brandy

April 29, 2024

5  out of  5
rating by Brandy
"Our experience with this office has always been stellar - and I don’t normally leave reviews, but dealing with Meredith was the most pleasant experience. She was not only very professional and courteous, but her personality and kindness made us feel at ease. We highly recommend this company!!"
We responded:
"Thank you brandy! We really appreciate it!"
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Dawn Quarrels

April 25, 2024

5  out of  5
rating by Dawn Quarrels
"Very pleasant experience working with Sandalysa. Very professional and polite, and she knows her stuff! Excellent work, would definitely recommend."
We responded:
"Thank you dawn. We are lucky to have her and so glad we were able to help you!"
Profile photo of Cynthia Kitts

Cynthia Kitts

April 25, 2024

5  out of  5
rating by Cynthia Kitts
"Had a wonderful experience. The staff especially a representative Sandalysa was very knowledgeable, polite, patient and very hard working. Excellent time at this location."
We responded:
"Cynthia thank you for the review. We are happy to have Sandalysa assist you!"
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Tony Gann

April 22, 2024

5  out of  5
rating by Tony Gann
"Meredith was amazing. Her knowledge and expertise are unmatched."
We responded:
"Thank you Tony we appreciate you and your kind words "
Profile photo of Jim Hedrick

Jim Hedrick

April 22, 2024

5  out of  5
rating by Jim Hedrick
"I have been with Lee Loftin and Statefarm for many many years. Meredith always answers the phone in a pleasant and professional manner. My questions are answered in such a way that even a Laymon like myself can understand. The entire staff is friendly, professional, and very helpful. Utilizing their skills and suggestions to save me money such as raising the deductible for a lower premium. I highly recommend Lee Loftin state farm insurance in Sevierville, Tennessee."
We responded:
"Thank you so much jim. We value your business and appreciate you taking the time to say such kind words!"
Profile photo of Mark Warwick

Mark Warwick

April 9, 2024

5  out of  5
rating by Mark Warwick
"Great staff. Kaitlin is very helpful everytime I need something."
We responded:
"Thank you mark! Kaitlin does do a great job! "